Privacy Policy
genero.jp (hereinafter referred to as this site) handles personal information in accordance with the privacy policy established by Genero Co., Ltd.
1.Definition of personal information
"Personal information" refers to information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information, or that can be easily collated with other information to identify a specific individual.
2.Collection of personal information
This site may collect personal information from customers when they purchase products or make inquiries. When collecting information, we will specify the purpose of use and use legal and fair means.
The personal information collected by this site is as follows.
a) Name, furigana
b) Phone number
c) Email address
d) Address
e) Inquiry history and content with this site
f) Information that can be used to identify a specific individual by combining the above
3.Use of personal information
The purposes for which personal information entrusted to us by our customers is as follows.
a) When responding to inquiries
b) Notifications from our website
Our website will not disclose or provide personal information to third parties without the customer's consent, except in the following cases:
a) When required by law, or when cooperation is required for national or local government agencies or those commissioned by them to carry out duties prescribed by law
b) When necessary for the protection of a person's life, body, or property, and when it is difficult to obtain the individual's consent
c) When exchanging personal data with an affiliate of the company that operates this website
4.Safety management of personal information
The service provider will take reasonable, organizational, physical, human, and technical measures to safely manage the personal information entrusted to us by our customers, and this site will handle the information appropriately in accordance with relevant laws and regulations to prevent unauthorized access to personal data, loss, falsification, leakage, and other risks.
5.Correcting and deleting personal information
If you wish to correct or delete any personal information we have received from you, please contact us using the information below. If you are a registered user, you can also correct your personal information from the "My Account" menu on this website.
6.About the use of cookies
We may use cookies to provide better services to our customers, but these do not allow us to collect information that can identify individuals, and do not violate your privacy. If you do not wish to accept cookies, you can change this in your browser settings.
*Cookies are information that is sent from a server computer to your browser and stored on the hard disk of the computer you are using.
7.Contact us
Please contact us through the contact form.
8.Changes to the Privacy Policy
When this site makes changes to the personal information collected, the purpose of use, or other changes to the rules regarding the protection of personal information, we will make the changes public by posting them on this page.
